Last Updated: October 11, 2026

At ThePrintSolutionCompany, we strive to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered, including customized and bulk orders.

1. Order Processing

Orders are processed after confirmation and completion of the applicable payment requirements.

• Standard products are processed according to their availability.
• Customized and printed products require additional production time.
• Bulk orders for schools, businesses, institutions, and corporate clients may require additional time depending on quantity, design complexity, and customization requirements.
• Production may begin only after the required artwork, sizes, quantities, and design specifications have been approved.

Processing times may vary depending on the nature and volume of the order.

2. Shipping and Delivery Time

Estimated delivery timelines depend on the delivery location, product availability, production requirements, and courier services.

For customized and bulk orders, the estimated dispatch and delivery timeline will be communicated during order confirmation or quotation.

Delivery timelines are estimates and are not guaranteed. Delays may occur due to courier disruptions, weather conditions, public holidays, transportation issues, or other circumstances beyond our reasonable control.

3. Shipping Charges

Shipping charges, if applicable, will be communicated during checkout, in the order confirmation, or in the relevant quotation.

For bulk and institutional orders, shipping costs may vary depending on the total quantity, package weight, destination, and delivery arrangements.

Any special delivery or expedited shipping charges will be communicated to the customer before confirmation, wherever applicable.

4. Order Tracking

Where tracking facilities are available, tracking details will be shared with the customer after dispatch.

Customers can use the provided tracking information to check shipment progress through the relevant courier service.

Please allow time for tracking information to become active after dispatch.

5. Bulk and Customized Orders

ThePrintSolutionCompany accepts customized and bulk orders for products such as T-shirts, hoodies, jerseys, school uniforms, bags, and corporate merchandise.

For these orders:

• Delivery timelines depend on order quantity and production requirements.
• Customers must provide accurate size charts, quantities, artwork, and delivery details.
• Delays in design approval, size confirmation, or payment may affect dispatch dates.
• Split shipments may be arranged where agreed between the customer and ThePrintSolutionCompany.

The applicable delivery schedule and shipping charges may be specified in the quotation or order confirmation.

6. Shipping Address and Contact Details

Customers must provide a complete and accurate shipping address, including the recipient’s name, phone number, postal code, and any necessary delivery instructions.

ThePrintSolutionCompany will not be responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

If an address change is required after an order has been dispatched, customers should contact us immediately. Address changes may not be possible once the shipment is in transit.

Additional shipping charges may apply if re-delivery is required due to an incorrect address or a failed delivery attributable to the customer.

7. Delivery Attempts and Undelivered Shipments

Courier partners may make delivery attempts according to their operational procedures.

If an order cannot be delivered because the recipient is unavailable, the address is incorrect, or delivery is refused, the shipment may be returned to the sender.

Any re-shipping arrangements and associated charges will be communicated to the customer, subject to applicable law and the circumstances of the order.

8. Damaged, Missing, or Incorrect Orders

Customers are encouraged to inspect their packages upon delivery.

If an order arrives damaged, contains missing items, or differs materially from the confirmed order, please contact us promptly with:

• Your order number or invoice.
• A description of the issue.
• Clear photographs of the product and packaging, where applicable.

We will review the complaint and determine an appropriate resolution in accordance with our applicable policies and consumer protection laws.

9. Shipping Delays and Unforeseen Circumstances

Although we make reasonable efforts to dispatch and deliver orders on time, certain circumstances may cause delays, including:

• Severe weather and natural disasters.
• Courier or transportation disruptions.
• Government restrictions or other official measures.
• Supplier or production interruptions.
• Incorrect delivery information.
• Other events beyond our reasonable control.

We will make reasonable efforts to communicate significant delays when information is available.

10. International Shipping

International shipping availability, if offered, will depend on the destination, product type, courier availability, and applicable regulations.

International customers may be responsible for customs duties, import taxes, clearance charges, or other destination-specific fees unless otherwise agreed in writing.

Any applicable international shipping arrangements will be confirmed before the order is finalized.

11. Contact Us

For shipping-related questions, delivery updates, or assistance with an order, please contact us:

Business Name: ThePrintSolutionCompany
Email: theprintsolutioncompany@gmail.com
Phone: +91 8796271520
Address: 135, C – Block Budh Bazar Road Rajiv Nagar Begumpur Rohini Sec – 38 New Delhi 110086
Website: Theprintsolutioncompany.com

We appreciate your trust in ThePrintSolutionCompany and will make every reasonable effort to ensure your order reaches you safely.